Privacy Policy

Last updated: October 8, 2026

The Website and its content are owned by Custom Essence Blends LLC (“Company,” “we,” or “us”). The term “you” refers to the user or viewer of this website (“Website”).

This Privacy Policy describes how we collect, use, process, and share your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through this Website is limited to the purposes described in this Privacy Policy and our Terms and Conditions.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy at any time. In the event of a material change, we will let you know via email and/or a prominent notice on this Website.

Use of any personal information you provide to us, or which is collected by us on or through this Website, is governed by this Privacy Policy. By using this Website or its content, you consent to this Privacy Policy, whether or not you have read it.

Information We May Collect

We collect the minimum amount of personal information necessary to provide you with a positive experience and fulfill our obligations to you. We may collect:

Your name and email address so we can deliver our newsletter. You affirmatively consent to this by providing the information in our contact forms.

Billing and shipping information, including name, address, email, phone number, and payment details, so we can process your order and deliver your custom blends.

Order details, such as the program option you purchase and your blend selections.

Your name and email address if you complete our contact form with a question. We may send you marketing emails with your consent or if we believe we have a legitimate interest in contacting you based on your question.

Information from you through a co-branded offer. In this case, we will make clear who is collecting the information and whose privacy policy applies. If more than one party retains the information you provide, we will make this clear and link to all privacy policies.

The information above (“Personal Data”) is given voluntarily, and by providing it you consent to our use, collection, and processing of it. You are welcome to opt out or request deletion of your Personal Data at any time by contacting us at [email protected].

If you choose not to provide certain Personal Data, you may not be able to participate in certain aspects of this Website or its content.

Information Shared in Coaching Support

If you purchase the Email Coaching Support or Video Call Coaching Support option, we will receive the messages and information you share during your coaching support. We use this information only to provide your support and to respond to you. Please share only what you are comfortable sharing. We keep this information confidential, except as described under Confidentiality below.

Other Information We May Collect

Anonymous Data Collection and Use
To maintain this Website’s high quality, we may use your IP address to help diagnose problems with our server, administer the Website, identify which areas of the Website are most heavily used, and display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is traffic data that cannot personally identify you, and it helps us with marketing and with improving our services. Traffic data collection does not follow your activity on any other websites. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

Use of Cookies
We may use the standard cookies feature of major web browsers. We do not set any personally identifiable information in cookies, and we do not use data-capture mechanisms on this Website other than cookies. You may disable cookies through your browser settings. However, disabling cookies may diminish your experience on this Website, and some features may not work as intended.

What We Do with Information We Collect

Contact You
We may contact you with the information you provide based on these lawful grounds:
a) Consent. We may contact you if you give us your clear, unambiguous, affirmative consent.
b) Contract. We will contact you as needed to deliver the goods or services you purchase from us.
c) Legitimate Interest. We may contact you if we believe you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you marketing emails based on its content. You will always have the option to opt out of our emails.

Process Orders and Payments
We use the Personal Data you provide to process your payment, prepare your custom blends, and ship your order. Payments are processed through Shopify and its payment partners, which take care in securing data and comply with applicable data protection laws. We do not store your full credit card information. We share your name and shipping address with shipping carriers so they can deliver your order.

Targeted Social Media Advertisements
We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

Share with Third Parties
We may share your information with trusted third parties who help us operate, including Shopify for orders and payments, GoHighLevel for our website, forms, and email delivery, shipping carriers, Google and social media platforms for running advertisements, and our affiliates. These providers may only use your information to perform services for us.

Submission, Storage, Sharing and Transferring of Personal Data

Personal Data you provide is stored internally or through a data management system. Your Personal Data is accessed only by those who help obtain, manage, or store it, or who have a legitimate need to know it, such as our hosting provider, email provider, payment processors, and team members.

We may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using this Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

Data Retention

We retain your Personal Data for the minimum amount of time necessary to provide the information and services you requested. We may keep certain Personal Data longer when necessary for legal, contractual, and accounting obligations.

Confidentiality

We aim to keep the Personal Data you share with us confidential. We may disclose such information if required by law or in the good-faith belief that: (1) the action is necessary to protect and defend our rights or property or those of our users or licensees, (2) the action is immediately necessary to protect the personal safety or rights of our users or the public, or (3) the action is needed to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other agreement with us.

How You Can Access, Update or Delete Your Personal Data

You have the right to:

Request information about how your Personal Data is being used and request a copy of the Personal Data we hold.

Restrict processing if you believe the Personal Data is inaccurate, unlawful, or no longer needed.

Rectify or erase your Personal Data and receive confirmation of the rectification or erasure (the “right to be forgotten”).

Withdraw your consent to the processing of your Personal Data at any time.

Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.

Receive your Personal Data in a portable format and have it transferred to another controller without hindrance from us.

Object to our use of your Personal Data.

Not be subject to a decision based solely on automated processing, including profiling, that legally or significantly affects you.

To exercise any of these rights, contact us at [email protected].

Unsubscribe

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link in the footer of all email communications.

Security

We take commercially reasonable steps to protect the Personal Data you provide from misuse, disclosure, or unauthorized access. We share your Personal Data only with trusted third parties who use the same level of care in processing it as we do. We cannot guarantee that your Personal Data will always be secure due to technology or security breaches. If we become aware of a data breach, we will inform you immediately.

Anti-Spam Policy

We have a no-spam policy and give you the ability to opt out of our communications through the unsubscribe link in the footer of all emails. We comply with the CAN-SPAM Act of 2003 and never send misleading information. We will not sell or rent your email address.

Third Party Websites

We may link to other websites on this Website. We have no responsibility or liability for the content and activities of any other individual, company, or entity whose website or materials may be linked here, and we cannot be held liable for the privacy of the information on their websites or information you voluntarily share with them. Please review their privacy policies to understand how they store, use, and protect your Personal Data.

Children’s Online Privacy Protection Act Compliance

We do not collect information from anyone under 18 years of age, in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). This Website and its content are directed to individuals who are 18 years old or older.

Notification of Changes

We may use your Personal Data, such as your contact information, to inform you of changes to the Website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify, or alter this Website, its content, and this Privacy Policy at any time. Changes take effect immediately upon posting the updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of the Website or its content after changes are posted constitutes acceptance of the revised Privacy Policy. If there is a material change, we will contact you via email or by a prominent notice on this Website.

Data Controller and Processors

We are the data controller because we collect and use your Personal Data. We use trusted third parties as data processors for technical and organizational purposes, including payments, order fulfillment, and email marketing. We use reasonable efforts to make sure our data processors are GDPR compliant.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].